Last updated: 8 June 2026
Welcome to ATQ FULCURM SDN. BHD. (Company No. 202601016632 (1678729-X)). These Terms & Conditions ("Terms") govern your access to and use of our website and your purchase of construction materials and related products through our online store.
By browsing our website, registering an account, or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1. About Us
ATQ FULCURM is a Malaysian supplier of premium construction materials serving homeowners, contractors, and developers. Our registered business details are as follows:
- Company name: ATQ FULCURM SDN. BHD.
- Registration no.: 202601016632 (1678729-X)
- Address: LG0702, Platinum Arena, Jalan Klang Lama, Taman Sri Sentosa, 58000 Kuala Lumpur, W.P. Kuala Lumpur, Malaysia
- Email: atqfulcurm@gmail.com
- Phone / WhatsApp: +60 11-3788 5369
2. Eligibility & Account Registration
You must be at least 18 years old and capable of entering into a legally binding contract to use our services. When creating an account, you agree to provide accurate, current, and complete information and to keep your login credentials confidential. You are responsible for all activity that occurs under your account.
3. Products & Product Information
We strive to display accurate product descriptions, specifications, images, and prices. However:
- Product images are for illustration purposes; actual appearance may vary slightly.
- Specifications, availability, and pricing may change without prior notice.
- Construction materials may have natural variations in colour, texture, or batch quality.
- We reserve the right to limit order quantities or refuse orders at our discretion.
If a product you ordered is unavailable, we will contact you to arrange a suitable alternative, credit, or refund.
4. Pricing & Payment
All prices are listed in Malaysian Ringgit (RM) unless stated otherwise. Prices shown on the website are subject to applicable taxes, promotions, vouchers, and shipping fees calculated at checkout.
We accept payment methods made available on our checkout page, which may include:
- Online card payments processed securely via Stripe (including supported card networks).
- Cash on Delivery (COD), where offered and subject to order value or location restrictions.
Your order is not confirmed until payment is successfully received or COD eligibility is accepted. We reserve the right to cancel orders arising from pricing errors, payment failure, suspected fraud, or stock unavailability.
5. Orders & Order Confirmation
When you place an order, you are making an offer to purchase the selected products. An order confirmation email or notification does not constitute acceptance of your order. Acceptance occurs when we dispatch the goods or explicitly confirm fulfilment.
Please review your order details carefully before submitting. You are responsible for providing a correct delivery address and contact number.
6. Shipping & Delivery
Delivery times are estimates only and may vary based on location, product availability, order volume, and courier schedules. Shipping fees are calculated based on weight, destination, and applicable promotions.
Risk of loss or damage to products passes to you upon delivery to the address specified in your order, or upon collection where applicable. Please inspect your delivery upon receipt and report any visible damage or shortages promptly.
7. Promotions, Vouchers & Discounts
Promotional offers, vouchers, and Buy X Free Y deals are subject to specific terms displayed at the time of the promotion. Unless stated otherwise:
- Promotions cannot be combined unless explicitly permitted.
- Offers are valid for a limited period and while stocks last.
- We reserve the right to amend or withdraw promotions without prior notice.
8. Intellectual Property
All content on this website — including text, logos, images, graphics, and software — is owned by or licensed to ATQ FULCURM and protected by intellectual property laws. You may not copy, reproduce, distribute, or exploit any content without our prior written consent.
9. Prohibited Use
You agree not to:
- Use the website for unlawful, fraudulent, or abusive purposes.
- Attempt to gain unauthorised access to our systems or customer accounts.
- Interfere with the proper functioning of the website.
- Submit false orders or misuse promotional offers.
10. Limitation of Liability
To the fullest extent permitted by Malaysian law, ATQ FULCURM shall not be liable for indirect, incidental, or consequential losses arising from your use of the website or purchase of products. Our total liability for any claim relating to a specific order shall not exceed the amount you paid for that order.
Nothing in these Terms excludes liability that cannot be excluded under applicable law.
11. Returns & Refunds
Returns, exchanges, and refunds are governed by our Return Policy, which forms part of these Terms. Please review that policy carefully before placing an order.
12. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect and handle your personal data.
13. Governing Law & Dispute Resolution
These Terms are governed by the laws of Malaysia. Any dispute arising from or relating to these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Malaysia, unless otherwise required by mandatory law.
We encourage you to contact us first to resolve any concerns amicably before pursuing formal proceedings.
14. Changes to These Terms
We may revise these Terms at any time by updating this page. The revised version will take effect upon publication. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.
15. Contact Us
For questions regarding these Terms & Conditions, please contact us at atqfulcurm@gmail.com or via WhatsApp at +60 11-3788 5369.